Client Reviews

Ian guy mccauley
Ian Guy McCauley
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I am an Army Combat Veteran who served two tours of duty overseas, one in Iraq (2006) and one in Afghanistan (2010). All personnel who experience combat experience a certain degree of trauma, this is inevitable. With that trauma comes a necessity to address the consequences of that trauma.
There is VERY LITTLE the Veterans Affairs Department and it's failed approaches are doing to fulfill their oath to returning service men and woman short of, take this anti-depressant. They are derelict in their duty in living up to their motto, (To care for him who shall have borne the battle and for his widow, and his orphan.) and incapable of assisting us to find ALTERNATIVE solutions to PTSD.

My condition is hyper-vigilance with dissociative states (PTSD+Insomnia) 3 times in the past 4 years I have required emergency medical attention. Each time the doctors informing me there is nothing wrong with me according to my blood work and imaging results.

I was encouraged by a friend of the family to try Ketamine infusions, as well as glutathione injections. This has been the alternative that I was looking for. Ketamine is an excellent glutamate (responsible for OVER EXCITEMENT if too high and unchecked) reducer as well as BDNF stimulator, allowing my mind to calm and create ways of experiencing positive perspective with traumatic events from my past. The Glutathione is fantastic for stress response and overall health, energy, immune function.

The staff at Tri-Cities Infusion could not be any more caring and supportive, from reception, nursing and the Physicians I am so thankful for all that they do. I would not be recovering as quickly and as efficiently without them. It has also been over 1 year since my last panic attack that required emergency attention, and I'm confident it's due to this mode of medicine.

100% recommend for any and all suffering from PTSD, Depression, severe pain physical or emotional.

Linda michael
Linda Michael
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I am impressed with the care, professionalism and results that I have received from Tri City Infusion and Wellness Clinic. I have been a patient for a little over a month, during that time my depression has decreased, my anxiety has improved as well as my coping skills. I feel like somebody has turned on the lights! I am brighter and happier then I have been in years.

Ben and Tyler both have a very kind bedside manor. They have years of experience between them so the infusions were not painful. They are also very realistic about the results. I felt like they genuinely want you to have a successful outcome. Their treatment rooms are very comfortable and easy to relax in.

The entire staff is outstanding at following up and giving great customer service. Kayla in the reception area does a fantastic job of greeting, answering questions, helping the providers and being just plain sweet. I am grateful for the care I have received from the clinic and would definitely recommend them.
R. Zornes
R. Zornes
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When there is no tomorrow there is Ketamine. It is profound, powerful, and life changing. I am 75 and lived with chronic pain for 10 years. I was virtually on my death bed when I finally got up enough courage to take a 6 dose regimen. I was stunned just a few minutes into my first 45 minute session as to how meaningful the Ketamine experience was. Of course, I was sick physically before I got there so it was a rough go for the first few times.

I am thankful that Tyler and Ben provide this service, and at one of the best rates in the nation. Ketamine clinics are springing up all across the country but starting a new business in a new field is a risky business proposition. I am sure to thank them each time for their service. It is exciting and provides me with a new lease on life.

The first regiment started in Dec 2019. After 6 sessions my pain level dropped 35 to 50%. Then the pandemic started and I had to drop out for booster infusions. I just started again in April 2021 and have had two sessions. It really took the gloom off of the pandemic and revived me once again.

Tyler and Ben invested into a new clinic building on Canal Street in Kennewick. It is a much better set up and clean as a whistle. Cayla, the young receptionists, is as happy a person as you can meet and the service of the practitioners is professional in all respects.

Best wishes for all. There is a tomorrow and Ketamine has helped so many. It's virtually a wonder breakthrough solution to many medical problems. The future is bright.
Ali erickson
Ali Erickson
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My first experience with Tri-Cities Infusion and Wellness Clinic was amazing. I’ve spent my entire life being self conscious of my sweaty hands and underarms. It’s not only embarrassing but it interferes with my job and can be so frustrating.

A week ago I got Botox injections in my underarms and it has been LIFE changing. No more sweat or worrying about what color shirt I put on in the morning.

Tyler helped navigate through the insurance hoops and made it possible! When the time came to get injections he made me feel relaxed and nothing like the sweaty freak I thought I was. Their office was nice and inviting as well. It ended up being a very small amount of discomfort for a HUGE life altering result. I am incredibly happy with the outcome and can’t believe how much it has changed my life already!
Ali erickson
Ali Erickson
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Ketamine Infusion Therapy works for Panic Attacks, PTSD, Anxiety Disorders, Depression, and for depressive mood swings from Bipolar Disorder. If you suffer from these issues and have not been able to find relief for them, this is the treatment for you. It is a transformative experience and it has given me my life back. Ketamine Infusion Therapy works.

So the question then becomes: Where will you get go for your therapy? I recommend Tri-Cities Infusion and Wellness Clinic.

The clinic itself is in a professional setting which inspires confidence in the therapy itself. The gals at the front desk are very welcoming and they do not act as though they are walking on egg shells around you, even though they know why you’re there. This is important, because there is a stigma around mental health disorders. That stigma makes people afraid to deal with you. It’s not a good feeling to be treated like you’re one fry short of a happy meal at all times. Reception does not treat you with anything but kindness. It’s nice.

The providers are very professional and they really know their stuff. The difference between this clinic and other medical clinics is that these providers actually care about their patients. They don’t stress you out by trying to rush through your appointment as if you are just a unit on a conveyor belt. That’s good, because if you’re like me, you’re prone to a lot of anxiety. They have comfy chairs for you to relax in during your therapy. They have surveys and a mood monitor to help you keep track of your mood while away from the clinic. This is great for actually measuring when you need your maintenance booster. And sometimes, while you’re recovering, before you leave, they’ll let you watch Netflix on an iPad. That’s a nice touch!

Ben, a provider, is very good at getting the IV needle in on the first try. He’s never had a problem with me and so if you’re worried about that, you’ll be fine. He’s also very good at knowing when to check in on you and when to leave you be. When you’re in the middle of your therapy and sensitive to noise (I prefer to be alone), he times his check-ins well. He also is good at catching or estimating you vitamin deficiencies, if you have one. He once gave me a B-12 shot at the right time—I found out that I was indeed low and later given a B-Complex Rx by my psychiatrist. He is also good at remember what’s been going on in your life, which is cool.

Tyler, the other provider, had a great bedside manner. He’ll explain what he’s doing as he does it. He’ll also check how your moods have been and it isn’t awkward to talk about with him. He also has a therapeutic effect; I once had a small panic attack during my infusion (very rare for me) and he came in and talked me through it, explained why it was happening and how to handle it while the infusion was going. The panic attack was cut short, in part because of the Ketamine, and in part because he was there and was able to calm me down. That means the providers still keep an ear out for you if you like to be alone during your infusion. That helps me relax. In other clinics, I’ve had providers simply walk out of the room while I was having a panic attack and leave me there alone, as if I were somehow crazy or making it up. Many of you reading this will understand that panic attacks are the worst and are indeed very real. Luckily, Tyler has your back.

These are the reasons why you ought to go to this clinic. I drive 2+ hours to come to this specific clinic, and they make the drive worthwhile. I will keep going to this clinic for as long as I remain in the Pacific Northwest, because they treat you with dignity and respect, values that I think all of us with mental health disorders need in order to make it through a therapy that gives you your life back.
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